Seth Godin’s “key to a great web site”

October 11th, 2007

Seth Godin’s How to create a great website

Here are principles I think you can’t avoid:

  1. Fire the committee. No great website in history has been conceived of by more than three people. Not one. This is a dealbreaker.
  2. Change the interaction. What makes great websites great is that they are simultaneously effortless and new at the same time. That means that the site teaches you a new thing or new interaction or new connection, but you know how to use it right away. (Hey, if doing this were easy, everyone would do it.)
  3. Less. Fewer words, fewer pages, less fine print.
  4. What works, works. Theory is irrelevant.
  5. Patience. Some sites test great and work great from the start. (Great if you can find one). Others need people to use them and adjust to them. At some point, your gut tells you to launch. Then stick with it, despite the critics, as you gain traction.
  6. Measure. If you’re not improving, if the yield is negative… kill it.
  7. Insight is good, clever is bad. Many websites say, “look at me.” Your goal ought to be to say, “here’s what you were looking for.”
  8. If you hire a professional: hire a great one. The best one. Let her do her job. 10 mediocre website consultants working in perfect harmony can’t do the work of one rock star.
  9. One voice, one vision.
  10. Don’t settle.

The only one I don’t agree with is “less”. Frankly I think you need to take the space to say what you need to say. If you can say it in less, all the more to you.

Remainders | Comments

One Response to “Seth Godin’s “key to a great web site””

  1. 1Tony Mannor
    October 17th, 2007 @ 9:08 am

    Benry - having done this for a little over a decade, I think I can add a few to Seth’s list…

    Don’t make navigation a video game - cute is fun, but easy is better.

    A good web site is never “Done”.

    No one wants to “Hear” your web site. It takes up bandwidth and may stop people from visiting your site from work. Sites with too many sound effects sound like video games to the guy in the next cubicle.

    That is it for now… Great site - keep up the good work :)

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